PROJECT TYPE: Service Design / Product Innovation (IoT)
- 7 out of 10 Americans take at least one prescription drug and 20% of users rely on 5 or more different prescription medications.
- People suffering from common chronic conditions, such as diabetes, heart disease, hypertension, and arthritis rely on prescription drugs 4 x that of general population.
- 1.5 Million uses treated for adverse drug interaction and approximately 100,000 people die annually as a result of preventable adverse drug events caused by incorrect use, drug/food interaction or prescription fulfillment error.
- 86% of users surveyed report never or rarely read enclosed drug information leaflets prior to medication with 90% of same users stating their concern about drug interactions, dosage maintenance, side effects and drug safety.
- Emerging digital health tech could enable safer prescription drug fulfillment and use as medical care will expand from single patient touch point to “around the pill” digital offerings: digital health apps, devices or services through which patients can receive positive feedback from their doctors.
How might we enable safer prescription fulfillment and use to support patient health and wellbeing?
Project Definition Models:
SWOT Analysis / Value Proposition Canvas / Empathy Map / PSE 23 Criteria Evaluation
Created a connected care and prescription management system that features:
- Reusable, “connected” container with OLED screen that delivers up to date prescription information including safety warning and refill notification.
- Mobile app that enable direct communication between patient, doctor and pharmacist, is inclusive of visual impairment and language limitations, and enable user access to medication and real time drug advisories.
Storyboard of Product and Features
Mobile App User Flow
DELIVER – Proof of Concept
An interactive labeling system that enables safer prescription consumption by reducing preventable errors with fulfillment and use. The labeling system includes drug information, multi-language options. When synced with a mobile app service, allow for interaction with doctors and pharmacists who can track patient medication usage and overall health progress.
Skills Demonstrated: UX & UI Design / Design Strategy / Project & Design Management
Team Members: C. Newsome, R. Delano, Y. Wang